When we had a tire blow-out on route 691, a couple of hours from home, we were lucky to find Charles. Triple A had come and put the spare on, but advised us to check with a mechanic soon... and we did - at the next exit, asked at a convenience store for a recommendation, and they sent us to Mitchell Schuster Automotive, "the garage just down the road." We arrived, pretty disturbed by the experience, near closing time. Charles and the other mechanic present were not only friendly and helpful, but really carefully examined the other tires and were able to recommend what to do when we got to our destination. We left there feeling a hundred percent better. If I lived in the area, this would definitely be where I would get my car taken care of.